NOW HIRING: Account Manager
Hello Media is currently looking to add a creative and dedicated team member to the family! The ideal candidates are independent, detail-oriented, innovative and will play a critical role in the future of the company. We recently celebrated our third birthday, and we’ve dedicated the past three years to educating ourselves, building our roster, and creating proven methods and systems that have proved our clients well.
Our roster is growing fast, but we’re dedicated to providing nothing short of expert-level experiences for each and every one of our clients, so it’s time to expand our team.
The Role - Part Time Account Manager
Do you love working with clients, helping them grow and succeed through integrated social media campaigns?
Do you have a proven track record of managing accounts and developing strong relationships with clients, all while providing ongoing consultation to aid in their ongoing growth?
Do you enjoy giving direction and advice, while working within a team environment to accomplish client objectives?
If so, we’d love to hear from you! The account manager role is a crucial role within the Hello Media Team. Their responsibilities include but not limited to: ongoing customer campaign strategy, video calls with clients reviewing performance, proactive team response and coordination to ensure clients remain happy with services and achieve business objectives, content creation and implementation. Strong leadership skills are required, as he or she will be working closely with peers to create the best possible campaign performance outcomes, and ultimately help our customers in the technology sector improve their return on investment and grow their businesses. Polished written and verbal communication skills are an absolute must.
Note: This is a part-time, remote-based (work from home) position; candidates who apply should be comfortable working from home and have access to reliable high speed internet. Ideally, this position will expand to full time quickly. Starting at 15-20 hours/week.
What you’ll do:
Prepare for, conduct, and follow up with monthly client campaign strategy and performance calls
Provide direction for editorial calendar to ensure objectives aligned with client expectations, goals, and schedule
Educate and advise on writing style and tone to appeal to client ideal buyer personas
Collaborate across entire team to deliver an effective social marketing strategy that meets campaign objectives on-time and as planned
Regularly communicate with clients to nurture the value of services provided and establish strong and positive relationships
Work closely with clients to ensure expectations and goals are properly aligned
Effectively lead content specialist and copywriters toward client creative preferences, providing an ongoing feedback loop for continual improvement
Maintain high levels of personal organization, including the use of project management software as well as logging time worked by project and client
Help determine competitive analysis, our unique positioning, and be certain we are one step ahead of the competition.
Collecting and analyzing data to identify consumer trend
Researching consumer opinions and marketing strategies and proposing adjustments to current strategies accordingly
Design: use Canva and/or Adobe Suite to design social media graphics, blog graphics, Pinterest graphics, and emails/newsletters
Plan, create and manage social media content for clients
Perform administrative duties related to marketing such as preparing and running reports and tracking social media performance.
Knowledge, Skills & Abilities:
Previous experience executing a social media marketing initiative for a small business is required
Thorough experience and knowledge with Instagram, SEO/Blogs, Email Marketing, and Pinterest.
Strong writing skills
Love creating fun content for Reels or TikTok
Must be extremely detail oriented with strong attention to follow-through
Communicate effectively in both written and verbal form
Flexible in work functions and duties
Ability to manage multiple tasks and deadlines
Exceptional time management skills
Strong teamwork skills
Remote work experience preferred
Ability to manage multiple projects and creative ideas on tight deadlines and without much direction
Can understand social media analytics and Google Analytics
A few important details:
This position is 100% remote, with the possibility of travel to Minnesota 1-2x/year, so you need to be comfortable with working independently from home
There will not be office equipment provided, so a desktop/laptop, webcam, microphone and great internet connection is required
This is not a role for a beginner in social media management - we love our beginners, but we need something with proven experience this time around!
We are a family at Hello Media, so if you’re ready for something long-term, that’s GREAT!
This role will start as a part-time gig, with the opportunity to expand to a full-time role on the team quickly.
Once the role is full-time, benefits will be discussed
Pay: $23 - $28/hour
Start Date: ASAP
The above job description is not an exhaustive list of all the duties and responsibilities of the position and in no way is to be constructed as a contract. As with all positions, employment is “at will” or voluntary on both the part of the organization and the team member.
Employment may be discontinued by either party for any reason with or without notice.
Please fill out this form to submit your initial application. We will review the form and be in touch within 72 hours with next steps.